REQUEST A CONSULTATION

24 hours a day, 365 days a year, by web, phone, or mobile app. Want to see the doctor? Choose "video" as the method for your visit. Feeling camera shy? Choose "phone." Got a busy schedule? Select a time that's best for you by choosing "schedule" instead of "as soon as possible."

TALK TO THE PHYSICIAN

You can receive convenient quality care from a board-certified physician.

Physician FOR ISSUES LIKE:

Cold symptoms
Bronchitis
Allergies
Pink eye
Abdominal pain

Fever
Backache
Constipation
Genital herpes
Diarrhea
Laryngitis

Herpes simplex
Headache
Urinary tract infection
Influenza
And more!

RESOLUTION

If deemed medically necessary, a prescription will be sent to the pharmacy of your choice. Receive the treatment and medication you need in a timely manner. In addition, you have the ability to send your visit results to your primary care physician, should you so choose.

Quality care, when you need it most.

PRESCRIPTIONS

Teladoc doctors are U.S. board-certified and licensed to practice medicine in your state. They can diagnose, treat and prescribe medication if medically necessary. When you request to speak with a doctor, we'll ask you where you'd like your prescription to be sent; we'll even help you find a pharmacy near you if you're traveling.

ANTIBIOTICS AREN'T ALWAYS THE RIGHT TREATMENT

Antibiotics do not fight infections caused by viruses like colds, the flu, most sore throats, bronchitis, and many sinus and ear infections. Instead, the doctor may provide a treatment plan that includes symptom relief for viral infections.

OUR EXPERIENCE MAKES THE DIFFERENCE

Members can receive treatment within minutes for many common conditions.

1.6+ MILLION

visits performed by
Teladoc doctors.

20+ YEARS

(avg.) of experience of
Teladoc physicians.

1 Visit

every 10 seconds during
peak hours.

Teladoc is designed to support your relationship with your existing doctor. You cannot request a particular doctor. It is not a means of establishing an exclusive relationship with one of our doctors. All Teladoc doctors are board-certified, state-licensed and go through rigorous training and credentialing.

General Medical

Do I talk to real doctors?

Yes. CampusHealthPass Members only talk to actual doctors who are U.S. board-certified, state-licensed family practitioners and pediatricians licensed to practice medicine in the U.S. and living in the U.S. When you request a visit, Teladoc will connect you with a doctor licensed in your state.

What are some of the common conditions Teladoc treats?

Common conditions include sinus problems, respiratory infection, allergies, flu symptoms and many other non-emergency illnesses.

Can Teladoc handle my emergency situations?

Teladoc is designed to handle non-emergency medical issues. You should NOT use it if you are experiencing a medical emergency.

Can I request a particular doctor?

No. Teladoc is designed to support your relationship with your existing doctor. It is not a means of establishing an exclusive relationship with one of our doctors. All Teladoc doctors are board-certified, state-licensed and go through rigorous training and credentialing.

Can I get a prescription?

Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc doctors.

How are prescriptions sent to the pharmacy?

Teladoc does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically (SureScripts) or by phone to the pharmacy of your choice.

Can I be turned down for a pre-existing condition?

We do not turn away patients because of pre-existing conditions.

Can I call Teladoc outside of the United States?

Teladoc visits are unavailable outside of the United States.

TELEMEDICINE